CRM · RANK #11 OF 21
Freshworks is Murky to agents.
Discry independently scored how well an AI agent can discover and understand the Freshworks API from what’s public — measuring discovery and comprehension separately, not a single blended number.
Familiarity 56% · what a model knew before reading the docs
Discovery
32 / 100OpenAPI specno publicly accessible spec foundFail
llms.txt78 described linksPass
llms-full.txtnot presentFail
AGENTS.mdnot found in repoFail
.well-known/mcp.jsonnot presentFail
MCP registrynot found in probed registriesFail
robots.txt AI directivesparsed AI-bot rulesPass
Sitemapnot presentFail
Comprehension
65 / 100Factual recall1/2 passed
Absence honesty1/1 passed
Where agents fail
Which data types does this API support for custom fields? — 3/3 runs failed
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